Search Not Working?

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  John Hudson Posts: 3,005

  May 1

  Yup. Broken.

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  Dyana Weissman Posts: 331

  May 2

  Tagging the mods @James Hultquist-Todd @Paul Hanslow @Eris Alar
  

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  Paul Hanslow Posts: 163

  May 2

  Mod here! Probably some raccoons chewing through wires in the backend. I’m all seriousness though, this is a question more for James as it’s possibly a server issue. 

  
  

  We’ve had other issues popping up in the last year (users being unable to verify email addresses after signing up to TypeDrawer), which has required some manual work arounds from the mods. 

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  jeremy tribby Posts: 222

  May 3

  In the meantime, if you need to search for something, you can use a search filter on google or duckduckgo using the "site" filter in your search:
  
  your search term site:typedrawers.com
  

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  Dyana Weissman Posts: 331

  May 3

  Oh those wily raccoons! Yeah, no rush, as jeremy noted there are workarounds; just wanted to make sure it was on your radar. Thanks, Paul (and James)!
  

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  James Hultquist-Todd Posts: 385

  May 3

  I’ll look into it!

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  James Hultquist-Todd Posts: 385

  May 3

  What’s great about Vanilla Forums (our forum provider) is that when I’m in the admin dashboard and I look to adjust the search settings, I’m told to reach out to customer support. The link to customer support is a 404 page. The only people I can reach are, of course, sales and payment. They do want me to sign up for Vanilla Cloud, whatever that is.

  
  

  Maybe it’s time to find new forum software?

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  Grzegorz Luk (gluk) Posts: 159

  May 4

  
  

  
  

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  Eris Alar Posts: 427

  May 6

  Thanks @Dyana Weissman! 

  
  

  @James Hultquist-Todd that’s incredibly frustrating :-(

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