Search Not Working?

Dyana Weissman
Dyana Weissman Posts: 331
in Suggestions and Bug Reports
Just for me, or everybody else?





Comments

  • John Hudson
    John Hudson Posts: 3,622
    Yup. Broken.
  • Dyana Weissman
    Dyana Weissman Posts: 331
    Tagging the mods :)@James Hultquist-Todd @Paul Hanslow @Eris Alar
  • Paul Hanslow
    Paul Hanslow Posts: 193
    Mod here! Probably some raccoons chewing through wires in the backend. I’m all seriousness though, this is a question more for James as it’s possibly a server issue. 

    We’ve had other issues popping up in the last year (users being unable to verify email addresses after signing up to TypeDrawer), which has required some manual work arounds from the mods. 
  • jeremy tribby
    jeremy tribby Posts: 286
    In the meantime, if you need to search for something, you can use a search filter on google or duckduckgo using the "site" filter in your search:

    your search term site:typedrawers.com
  • Dyana Weissman
    Dyana Weissman Posts: 331
    Oh those wily raccoons! Yeah, no rush, as jeremy noted there are workarounds; just wanted to make sure it was on your radar. Thanks, Paul (and James)!
  • James Hultquist-Todd
    James Hultquist-Todd Posts: 434
    I’ll look into it!
  • James Hultquist-Todd
    James Hultquist-Todd Posts: 434
    What’s great about Vanilla Forums (our forum provider) is that when I’m in the admin dashboard and I look to adjust the search settings, I’m told to reach out to customer support. The link to customer support is a 404 page. The only people I can reach are, of course, sales and payment. They do want me to sign up for Vanilla Cloud, whatever that is.

    Maybe it’s time to find new forum software?
  • Grzegorz Luk (gluk)
    Grzegorz Luk (gluk) Posts: 168
    :)

  • Eris Alar
    Eris Alar Posts: 459
    Thanks @Dyana Weissman! 

    @James Hultquist-Todd that’s incredibly frustrating :-(

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