Okay, here's an odd one for you: I recently had a note from Monotype's Font Platform (MPF) who asked me to shorten the name of one of my fonts, because "it's too long" (name is Semiautonomous Subunit Clade
, for the record). Now, granted, I had run into this issue once before with a font (named The Mysterious Affair
) and I ended up just not selling it on MyFonts. However, this is an update for a font already
on MyFonts and now I'm being told the name has to be changed due to length. Their "help file/resource" is a page on the Glyphs website
which explains in detail and I'm fine with that (at least for people who aren't familiar with the rules; I'd like to think that I know that already after all these years.)
The problem is, I've never run into the issues that said page describes. While I make my fonts in Windows, I do test them against Linux (my wife has a box) and Mac (two friends have that) and I've never run into a problem at all. When hitting up MPF foundry support, they essentially got back to me with "yup, you need to change the name."
So, if the font has to be changed, and I do not wish to change the name, I'm somewhat in a quandary. I can't update all my customers who bought the font on MyFonts, and I think it's against the EULA to point them somewhere else (even if I were to give them updated copies from another store so I can update them without issue.) But moreso this feels like they're trying to force something on me because they didn't do their homework and it would be too much problem to change it now.
Anyone else run into this issue? Anyone else have suggestions as to what to do?