Reset password problem

Thomas Phinney
Posts: 2,984
0
Comments
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A few other members have been having this problem.
The workaround is for a mod to go into the users account via the backend and change the password to something generic, then send that password to the affected member. Then they can login and change their password to whatever they want.
This issue seems to be a bug where the member isn't contacted via email when they want a password reset.0 -
I've reached out to vanilla about this. I've taken care of it in this situation.2
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Thank you all! Thomas, Dyana, Paul, & James.0
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If anyone has this issue on Typedrawers please DM me with your user name and email. I'll then fix it and email you a temp password so you can login.0
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