Reset password problem
Options

Thomas Phinney
Posts: 3,036
0
Comments
-
A few other members have been having this problem.
The workaround is for a mod to go into the users account via the backend and change the password to something generic, then send that password to the affected member. Then they can login and change their password to whatever they want.
This issue seems to be a bug where the member isn't contacted via email when they want a password reset.0 -
I've reached out to vanilla about this. I've taken care of it in this situation.2
-
Thank you all! Thomas, Dyana, Paul, & James.0
-
If anyone has this issue on Typedrawers please DM me with your user name and email. I'll then fix it and email you a temp password so you can login.0
Categories
- All Categories
- 46 Introductions
- 3.8K Typeface Design
- 478 Type Design Critiques
- 557 Type Design Software
- 1.1K Type Design Technique & Theory
- 645 Type Business
- 834 Font Technology
- 29 Punchcutting
- 511 Typography
- 120 Type Education
- 316 Type History
- 75 Type Resources
- 109 Lettering and Calligraphy
- 30 Lettering Critiques
- 79 Lettering Technique & Theory
- 535 Announcements
- 86 Events
- 110 Job Postings
- 168 Type Releases
- 170 Miscellaneous News
- 274 About TypeDrawers
- 53 TypeDrawers Announcements
- 119 Suggestions and Bug Reports