Uploading TTF on Monotype Platform with "Permission problem" - Anyone else?

Uploading my font on Monotype Platform in TTF format will end with a page: "Forbidden.."

I try a new submission with OTF format (for tests) and all work fine.
My contact with support ends with "We only accept files in OTF or TTF format, not both" :)

Has anyone else encountered such a problem?



  • Nick ShinnNick Shinn Posts: 1,766
    One thing I’ve noticed, which may or may not be relevant to your problem, is that for some reason the Platform will not accommodate both TTF and OTF formats in the same family.
  • ...the Platform will not accommodate both TTF and OTF formats in the same family.
    Thank You. I know about this disclaimer on the platform so I didn't do it. Still waiting for a response from Support (Weekend :() so I was hoping that someone here had such an unusual problem.

  • Mark SimonsonMark Simonson Posts: 1,380
    When I asked, they said that with the new upload facility (new as of last year), they no longer allow more than one format for fonts. Reason given: less confusing to users.
  • While the policy may possibly make things less confusing to users, the opposite is true for foundries. When purchasing Proxima Nova through Myfonts some time ago, I was pleasantly surprised to receive fonts in both OTF and TTF formats, something that I suppose is no longer possible.

    The policy is particularly restrictive where a variable font is offered alongside static counterparts, for two reasons:
    - font makers generally design using cubic curves and test in OTF format.
    - variable fonts are more generally acceptable in TTF format.

    Following the above routines makes it impossible to offer the variable font as part of a family package. Of course there is nothing to prevent font makers rationalising their formats but it's just another seemingly unnecessary hurdle to jump.

    A case in point is the newly released Monotype font 'Cotford', where the variable TTF fonts are presented separately to the OTF static versions. Personally I find this more confusing, particularly as they are both presented with identical supporting graphics.
  • Mark SimonsonMark Simonson Posts: 1,380
    edited November 10
    You're right. Proxima Nova is now only delivered in one format (OTF) on MyFonts as of last year. I used to also include optional supplemental fonts at no extra cost (long story), but I had to drop those as well. I had wanted to drop these for a while anyway, so I was okay with that. And, so far, I've had no complaints about dropping the TTF version on MyFonts. (MyFonts is not the only distributor that limits you to offer only one format, BTW.)

    As for a variable version, I decided early on to sell and distribute that as a separate family with a separate name (Proxima Vara). But I know some like to include it with the static family, so I can see how that would be a problem.
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