I'm finishing a series of fonts for a client and am having issues with one version. The issue is with the Mac version of Word 2011. There are 5 versions of this font called Cantoni. There is Cantoni (the very basic version); Cantoni Pro; Cantoni Flourishes; Cantoni Ornaments; and Cantoni DIY Wedding. The only one with problems is the plain Cantoni. They were all OTF versions that she loaded, but the TTF version did the same thing. She installed the fonts with Font Book, but Word says "Cantoni font is not available on your system". Her husband loaded and tested it on his PC version of Word with no problems so it seems to be a Mac issue. She also tried some cache killing thing she read on the web and that didn't solve the issue either.
I'm at a loss for the moment. I keep wondering if it's a naming issue. Would adding Basic to the name possibly solve it? Any help appreciated.