Reset password on every sign in

Andreas (Eigi) Eigendorf
Andreas (Eigi) Eigendorf Posts: 4
in Suggestions and Bug Reports
On every sign in I'm forced to change my password. 
Can this be fixed?
All the Best
Eigi

Comments

  • Jess McCarty
    Jess McCarty Posts: 97
    Hi Eigi,

    Thanks for letting us know about the issue. I'll reach out to Vanilla Support and see if there's an issue happening on the back end of the server that may be triggering the password resets.
  • Andreas (Eigi) Eigendorf
    Andreas (Eigi) Eigendorf Posts: 4
    Thank you very much.
  • John Hudson
    John Hudson Posts: 3,127
    I seem to be asked for password log-in about once a month, which seems reasonable. If you’re being asked to log-in every time you visit the site, perhaps you have something set to delete all cookies when you close the browser?
  • Andreas (Eigi) Eigendorf
    Andreas (Eigi) Eigendorf Posts: 4
    This is what I get every time:

  • Vasil Stanev
    Vasil Stanev Posts: 775
    edited July 2020
    I also get logged out about once a month. Also, the old issue with my doubled account has re-surfaced when I tried to log in from my smartphone, so I don't use it to access the forum. For some reason Vanilla thinks there are two users with the exact same name.

Categories