Reversed royalties?
Tomi Haaparanta
Posts: 6
I went to my royalties page on MyFonts, and noticed that there had been a fraudulent purchase of my font, and I'm been charged for that, even though I have no control over what happens in MyFonts:
It's only $17.50, but it could have been thousands of dollars. Anyone else have had this kind of thing happening to them?
It's only $17.50, but it could have been thousands of dollars. Anyone else have had this kind of thing happening to them?
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Comments
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It happens from time to time.
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Okay, bu why should I be paying for a mistake they made, and I have no control over?0
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I don't think that's what they mean with this. The font was apparently bought with a bad credit card. You have to reimburse your 50% commission, just as MyFonts has to do with their part – the full $35.00, not only your $17.50. Those nickles and dimes do not end up in MyFont's pockets.5
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It's quite touching to see such a fraudulent purchase though!0
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I'm not selling through myfonts, but I usually get one or two of these chargebacks per year. This year had a few more, as I mentioned my website in a popular reddit post and got a good number of people purchasing with stolen cards. It's all part of doing business.1
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Just to be clear about what happened here:
- MyFonts took a sale that was supposed to be for $35 on a credit card.
- MyFonts previously paid you (Tomi) $17.50 for your share of the original sale.
- The $35 charge was reversed by the credit card company, because it was fraudulent. They actually charged MyFonts even more, $37.89.
- So, MyFonts is asking/telling you to re-pay what they paid you, the $17.50 part of the charge-back they are getting from the credit card company. I assume this is just a line on a royalty statement, so they are still paying you something in the end. It still sucks, of course.
(Yes, as these are digital goods it is not exactly theft. Fraud, perhaps.)
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I get one of these probably every few months. You've done well for this to be your first time! Here's a recent one of mine - if only there was some way of telling it probably wasn't a legit order...2
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