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Fontlab 5 - - - Need help to launched on OS10.13.3 High Sierra

André SimardAndré Simard Posts: 174
in Font Technology
@Thomas Phinney @Adam Twardoch and other typeface designer colleague. I hope folks you will be able to help me. I had to change my Mac G5 last week (2004 machine). I switch to a iMac High Sierra 10.13.3. I woke up this morning with a big bad news, Fontlab 5 doesn't work any more. I'm in a big trouble. I actually work on typeface for a client and I had to finished within the next two weeks. I know the version 6 work, but I'm not ready to buy at this time and more over I don't have time to learn FL6 :( . Probably I will move to FL6 within the next month. As I read on some forum, I've updated to the 5.1.5 with the hope this  will solve my problem without any good result though. I can't launched Fontlab any more. I really need your help. Thanks in advance.
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Comments

  • Georg SeifertGeorg Seifert Posts: 667
    You can run an older version of MacOS in a virtual machine (VMWare, Parallels or Virtualbox).
  • André G. IsaakAndré G. Isaak Posts: 622
    FontLab 5 suffers from the annoying clipboard bug, but it should still launch (I’m still using it and I’m on 10.13.13). Something else must be going on in your case.

    Try deleting your preferences and workspaces (save copies first).

    If that doesn't work, try reinstalling the application.

    André
  • George ThomasGeorge Thomas Posts: 622
    edited February 2018
    There is some helpful information, here: https://blog.fontlab.com/

    Also, if you haven't done so, contact FontLab support. They likely have a solution.

  • Michael JarboeMichael Jarboe Posts: 265
    André G. Isaak said:
    FontLab 5 suffers from the annoying clipboard bug, but it should still launch (I’m still using it and I’m on 10.13.13). Something else must be going on in your case.

    Try deleting your preferences and workspaces (save copies first).

    If that doesn't work, try reinstalling the application.

    André
    André, is the clipboard bug the only problem you're having and is there a workaround? I've been avoiding the High Sierra update for quite some time, but would like to update eventually.
  • André G. IsaakAndré G. Isaak Posts: 622
    All of the problems which I’ve found with 5 in 10.13.13 appear to be clipboard related. You can make copies of outlines but you can't copy glyphs in the main window. It's also not possible to copy outlines to the mask layer which is a tad annoying.

    I haven't found anything I need to do which can't be done, but certain operations become much more tedious. I’m hoping they’ll eventually fix this, though with FontLab VI already out I suspect it's not a high priority.

    While FontLab VI offers many advantages over FontLab 5, I still much prefer the FL5 interface so I’m sticking with it for the time being.

    Short answer: I’m not aware of a general workaround for the clipboard bug, but it’s still possible to use FL5 in spite of it. I should note though that I generally work with single masters. This bug might create problems for multiple master design that I am not aware of.

    André
  • Chris LozosChris Lozos Posts: 1,455
    André, what do you perceive as the "many advantages"?

    While FontLab VI offers many advantages over FontLab 5, I still much prefer the FL5 interface so I’m sticking with it for the time being.


  • André SimardAndré Simard Posts: 174
    Georg Seifert said:
    You can run an older version of MacOS in a virtual machine (VMWare, Parallels or Virtualbox).
    I will try this, however I never do that, so I've to do some search.
  • André SimardAndré Simard Posts: 174
    edited February 2018
    André G. Isaak said:

    Try deleting your preferences and workspaces (save copies first).

    I delete all about FL first and I already uninstalled / reinstalled. Nothing change still not able to launched.
  • [Deleted User][Deleted User] Posts: 0
    edited February 2018
    The user and all related content has been deleted.
  • André G. IsaakAndré G. Isaak Posts: 622
    André, what do you perceive as the "many advantages"?
    “Many” might have been an overstatement — however, the main reason I want to like FontLab VI is the fact that it supports mark positioning and other opentype features which FontLab Studio can’t compile. IIRC it also will compile code which contains name strings for stylistic sets which would be much more convenient than having to insert them in DTL OTMaster. But try as I might I still much prefer working in FL5.

    André
  • André G. IsaakAndré G. Isaak Posts: 622
    edited February 2018
    I delete all about FL first and I already uninstalled / reinstalled. Nothing change still not able to launched.
    Most unusual.

    What actually happens when you launch it? Do you get an error message? Does it hang? Does it open and then immediately close?

    Have you tried booting in safe mode to rule out software incompatibilities?

    Georg Seifert’s suggestion of running in a VM is certainly viable, but it shouldn’t be necessary (though having VMs of earlier systems hanging around is extremely useful).

    André
  • Michael JarboeMichael Jarboe Posts: 265
    James Montalbano said:
    I have been one of the biggest critics of FL VI. After having immersed myself in it these last 2 weeks I have to say I'm liking it. Now if we can only get Tim Ahrens to build a RMX Tools for it I'll be all set.
    James, is it not possible to use RMX Tools as a macro the same way we do with FL5? I find RMX Tools and Interpolated Nudge indespensable.
  • André SimardAndré Simard Posts: 174
    edited February 2018
    André G. Isaak said:
    I delete all about FL first and I already uninstalled / reinstalled. Nothing change still not able to launched.
    Most unusual.

    What actually happens when you launch it? Do you get an error message? Does it hang? Does it open and then immediately close?

    When I launched, I see the panel showing the logo Fontlab version 5.1 for only few seconds and the launched stop. I can't take a screen capture it goes to fast. Yes it open and close immediately. :)
  • George ThomasGeorge Thomas Posts: 622
    @André Simard-- Are you 100% sure you have 5.1.5 installed? Do a Get Info on the app and verify the version.
  • [Deleted User][Deleted User] Posts: 0
    The user and all related content has been deleted.
  • Thomas PhinneyThomas Phinney Posts: 2,583
    @André Simard: Yes, as George implies, the “will not launch” issue is a known problem with FontLab versions OLDER than 5.1.5 on High Sierra—version 5.1.5 should be able to launch just fine. Try getting the installer from here to be sure you have the latest: https://old.fontlab.com/contact-and-support/product-support/updates-and-upgrades/

  • André SimardAndré Simard Posts: 174
    George Thomas said:
    @André Simard-- Are you 100% sure you have 5.1.5 installed? Do a Get Info on the app and verify the version.
    I Will take a second (third) look. Thanks
  • André SimardAndré Simard Posts: 174
    Thomas Phinney said:
    @André Simard: Yes, as George implies, the “will not launch” issue is a known problem with FontLab versions OLDER than 5.1.5 on High Sierra—version 5.1.5 should be able to launch just fine. Try getting the installer from here to be sure you have the latest: https://old.fontlab.com/contact-and-support/product-support/updates-and-upgrades/

    Thanks for the link. The one i got wasn't that one. 
  • André SimardAndré Simard Posts: 174
    edited February 2018
    I finally bought the version 6. I've to learn now :) Thank you all for your help.
  • Nick CookeNick Cooke Posts: 177
    Well good luck learning VI and finishing your client's font in two weeks. 
  • André SimardAndré Simard Posts: 174
    edited February 2018
    Nick Cooke said:
    Well good luck learning VI and finishing your client's font in two weeks. 
    Thanks Nick ;) I work hard to learn and finished it as far as I can. Fortunately, I was almost at the end of the process before to switch to FL6. Finally, that's the best thing happen. 
  • André SimardAndré Simard Posts: 174
    Great news today. I can launch FL5 on High Sierra. Thanks to Igor Freiberger who found the reason why. I add to work on English language instead of French one. 
  • André SimardAndré Simard Posts: 174
    As I can't fix the error on my last message, here a revised (sorry for the second post) version: Great news today. I can launch FL5 on High Sierra. Thanks to @Igor Freiberger who found the reason why. I had to work on English language instead of French one.
  • Igor FreibergerIgor Freiberger Posts: 239
    As this could be useful for other users, let me add more info: FontLab Studio 5 and FontLab VI can run with no problems in the same machine and even at the same time.

    The problem André faced is due to a problem specific of FontLab 5.1.5 in macOS: you need to run it once in an English environment to get the app correctly set up. This is easily achieved changing the system first language and restarting the Mac. After a first run, you can go back to your original language and FontLab Studio 5 will work normally.

    Our knowledge base has an article about that.
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