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Keynote fonts not reading correctly Mac OS Monterey

Just updated to the latest and greatest MacBook Pros, but I'm noticing in some keynote presentations that the fonts imported through Adobe Fonts have extra extra tight character spacing—the characters basically overlap.


This is only with the Regular version of the fonts, all others seem to be ok.


Is this an OS thing, a Keynote thing, or an Adobe thing?


thanks in advance

MacBook Pro 16″, macOS 12.0

Posted on Oct 27, 2021 9:32 AM

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Question marked as Best reply

Posted on Oct 31, 2021 1:43 PM

It seems to be a font cache problem. You can temporarily fix it by clearing the font cache but the problem will reappear after a while. Execute these commands in Terminal to clear the cache:


  1. $ sudo atsutil databases -remove
  2. Enter your system password and hit return.
  3. $ atsutil server -shutdown
  4. $ atsutil server -ping
  5. Reboot

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65 replies
Question marked as Best reply

Oct 31, 2021 1:43 PM in response to phil_in_queens

It seems to be a font cache problem. You can temporarily fix it by clearing the font cache but the problem will reappear after a while. Execute these commands in Terminal to clear the cache:


  1. $ sudo atsutil databases -remove
  2. Enter your system password and hit return.
  3. $ atsutil server -shutdown
  4. $ atsutil server -ping
  5. Reboot

Nov 1, 2021 2:20 PM in response to phil_in_queens

I tried that suggestion:


  1. $ sudo atsutil databases -remove
  2. Enter your system password and hit return.
  3. $ atsutil server -shutdown
  4. $ atsutil server -ping
  5. Reboot


It didn't work for me as it stated for each line I entered: "Command not found."


I also read the other person's post having to get rid of his font apps and use Apple's Font Book instead. I'm not doing that, as I use Font Agent and need to use it for my other apps. So I guess I'm going to have to wait until the next update when they figure this glitch out. Which I hope is soon. Until that happens, I'm glad that I have Big Sur v11.6 working on another SSD, so I can boot into that if I really need to use Keynote.

Nov 11, 2021 7:20 AM in response to Marco

I was having this same problem, and permissions in system preferences is actually what helped me fix it.


Here is what I did:


  1. Opened up system preferences.
  2. Clicked Security and Privacy
  3. Clicked the Golden Lock Button in the lower-left corner and entered my computer user account info
  4. Scrolled down on the left column to FULL DISK ACCESS
  5. I clicked the "+" button
  6. I navigated to my Applications Folder
  7. I added Adobe Creative Cloud, Keynote, Numbers, Pages, and Apple's Font Book all to the list and made sure that the checkmark was active by each app.
  8. Just to clean up my system a little bit, and also to take advantage of Adobe's new feature that activates missing fonts in projects "On-Demand", I went into Creative Cloud and on the left column selected "Manage Fonts"
  9. In the upper right-hand corner, in the "..." submenu, I selected "Deactivate all fonts"
  10. I then manually turned on the 3 font families that I used the most for the brands that I manage, just to make sure that they were fully accessible.
  11. When I reopened Pages, Keynote, and Numbers, all of the Adobe fonts that I had activated were now working correctly!

Oct 31, 2021 9:12 AM in response to phil_in_queens

I'm having the same issue with Adobe Fonts in Pages. Not all Adobe Fonts, just the ones I have most recently used. (Which of course are the ones I need the most!)


I removed and reinstalled the fonts from Adobe Fonts, and it didn't resolve the issue. I also confirmed that the same fonts are working just fine in Affinity Designer. It's just Pages where they're super-tight and overlapping. I checked in Numbers, and the same fonts are just showing a bunch of question marks in squares rather than the correct text. (Missing glyphs.)

Nov 1, 2021 8:11 AM in response to phil_in_queens

This problem occurs in all Apple apps (TextEdit, Keynote, Pages, Numbers).

I've already cleared all of the font caches, but nothing seems to help, the problem still occurs.

But if I quit my third party fontmanager (e.g. RightFont, Typeface app, …) and use Apple's Font Book instead, the problem is gone, unfortunately I don't want to use Font Book, but unfortunately I have to, it seems.

Nov 4, 2021 2:09 AM in response to Ladislao

I found a temporary solution: the issue is Adobe Creative Cloud related.

If you uninstall the fonts via Creative Cloud and then "manually" download and install fonts on Font Book, everything work as expected.

Don't ask me why, but I had the same font installed manually on Font Book and installed via Creative Cloud.


Could this be a permission issue?

Nov 4, 2021 2:23 AM in response to phil_in_queens

I think the problem is not only with Adobe Creative Cloud fonts, but generally with the use of third-party font manager software (I've tested a few, and the error occurred with all of them), but as soon as I quit the third-party font manager software and did not use these at all, instead only using Apple's Font Book the problem no longer exists. It works correctly again, but unfortunately this is not a permanent solution if you are forced to work only with Apple’s Font book.

Nov 4, 2021 7:26 AM in response to Marco

I have never used “the cloud” to install anything. I’ve only ever used what I’ve ever had that was already on the system, From the beginning. So again I’ve never used cloud and never gave Apple permission to allow any type of backup or installation through the cloud. So I’m still puzzled as to why my situation is still happening the way it is?


Well, regardless of the issue, how would you then install these fonts manually? If you can give a detailed description of how to do that would be extremely helpful, thank you.

Nov 4, 2021 9:21 AM in response to Ladislao

Of course, if you rarely use Apple's apps (Pages, Keynote, Numbers, TextEdit), you can continue to use 3rd party font manager software like Font Explorer, Suitcase Fusion, RightFont, etc. …, since this bug doesn’t occur with all non-Apple apps (e.g. Affinity Apps), at least for me.


But if you're of course dependent on Apple Apps and you want to work around this bug you have to use Apple's Font Book for better or worse until Apple releases an update to get rid of this problem (hopefully very soon).


And within the Font Book App you just click on the "+" button and add your fonts, that's it. The fonts will then be added to your user folder (user/library/fonts/). And they are all correctly listed and displayed in the Apple apps font menus , no more lastResort glyphs. :)

Keynote fonts not reading correctly Mac OS Monterey

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