I reported a major bug to MyFonts with promotion visibility already in December 2014 (yes 5 years ago).
There are days where the reduced price (wich is shown in red in the upper-right corner) is not visible in the different currencies - mostly US $. As a result purchases are dropping rapidly down and chances to get in Hot New or Best Seller lists are reduced etc..
We experienced the same bug with all our releases since 2014.
Does anybody has the same issue. And how do you deal with it? Is there any possibility to report that on the higher manager level at Monotype or MyFonts so that maybe fix that?